Much like what the agate gemstone symbolizes, Agate Insights offers its clients expertise and solutions that are grounded and inspire confidence.
I am an enthusiastic and highly motivated professional, passionate about delivering value. A global business leader who sees the big picture and gets work across the finish line. A chemical engineer and honors MBA graduate, with PMP and ITIL certifications, 20+ years spent in fast growing international companies. Track record of achievements in end-to-end cross functional processes, running operations & support, R&D, quality management systems, project and product management.
leadership
Member of leadership teams in various companies, across various industries. Embraces trust, gives vision, manages performance.
transformation
Led and experienced large change initiatives. Seen how to do it well and seen how it can go wrong.
process management
Define, streamline and scale process.
quality management
Quality management systems (ISO 9001, CMMI), internal audits, non-compliance, post mortem.
support & incident management
Technical support, user support, incident management, knowledgebase development. ITIL based approach.
project & product management
Knowing the difference and making a difference.